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We manage a diverse array of cargo, from general merchandise and perishable goods to hazardous materials, high-value items, and oversized shipments. Our services are customized to address the unique requirements of each cargo type.
Air freight is best suited for shipments that require quick delivery. If you need speed and the size and weight of your shipment are suitable for air transport, then air freight is likely your optimal option.
Shipping times can vary depending on the destination and service level chosen. Generally, international air freight takes between 1 to 5 days, influenced by factors such as customs processing and specific flight routes.
Limitations for weight and size can differ by airline and route. Our team will evaluate your shipment and find the best options to ensure it meets the requirements for air transport.
Generally, you’ll need an airway bill, commercial invoice, packing list, and any necessary export/import permits or certificates. We help with preparing and verifying all required documentation.
Absolutely. Our team is trained in IATA regulations for handling dangerous goods, and we offer compliant packaging, documentation, and specialized handling for DG shipments.
Sea freight accommodates a variety of cargo types, including full container loads (FCL), less than container loads (LCL), bulk shipments, oversized items, and hazardous materials.
FCL (Full Container Load) involves a single shipment that occupies an entire container, whereas LCL (Less than Container Load) means your goods share container space with other shipments. FCL is typically quicker and offers better security, while LCL is more cost-effective for smaller shipments.
Transit times for sea freight can vary based on the origin, destination, and route. On average, international sea freight takes between 20 to 45 days, influenced by factors such as customs clearance, port congestion, and shipping schedules.
You generally need a bill of lading, commercial invoice, packing list, and any relevant export/import permits or certificates. Our team is here to help with preparing and verifying all necessary documentation.
Costs are calculated based on factors such as the size and weight of the shipment, the type of container used, the route taken, port fees, and any additional services like customs clearance or warehousing.
Yes, we specialize in handling oversized and heavy cargo, such as equipment, vehicles, and machinery. We provide specialized containers and handling equipment to ensure safe and efficient transport.
Road freight is highly adaptable and can transport various types of cargo, including pallets, bulk goods, oversized items, hazardous materials, and temperature-sensitive products.
In the Middle East, our road freight network encompasses major trade routes across countries such as the UAE, Saudi Arabia, Oman, and more. In Europe, we cover essential routes throughout Western and Eastern Europe. In North America, we offer extensive coverage across the U.S., Canada, and Mexico.
We use secure vehicles with tracking systems, and our drivers are trained to handle different types of cargo. We also provide options for insurance and offer specialized packaging for sensitive items to ensure their safety throughout transit.
Costs are influenced by distance, cargo weight and volume, the nature of the goods, the required delivery speed, and any additional services such as special handling or customs clearance.
Yes, our road freight services include door-to-door delivery, ensuring that your cargo is picked up and delivered directly to the specified locations without any inconvenience.
Yes, we use specialized vehicles and equipment to handle oversized, heavy, or project cargo, ensuring safe and efficient transport over long distances.
We provide rail freight services across the Middle East (including Etihad Rail), Europe, and North America. Our extensive network guarantees efficient and reliable transport along major rail routes in these areas.
Rail freight is excellent for bulk goods, heavy machinery, industrial products, containers, and large-scale shipments. It’s also effective for transporting temperature-sensitive or hazardous materials that need consistent conditions over long distances.
We provide real-time tracking and monitoring for all rail shipments, allowing you to view your cargo’s location and status throughout its journey.
Yes, we specialize in cross-border rail freight, handling customs clearance and compliance with regional regulations to ensure smooth transport across the Middle East, Europe, and North America.
Etihad Rail is the UAE’s national railway network, linking major industrial and trade centers across the region. It provides a reliable and efficient transport solution, enhancing logistics for businesses operating in the Middle East.
Rail freight costs are influenced by distance, cargo weight, the type of goods, and any additional services such as storage or handling. It is typically more cost-effective than air and road transport for large and heavy shipments.
We offer full-service warehousing solutions, including storage, inventory management, order fulfillment, and distribution. Our facilities are equipped to handle a variety of goods, such as general cargo, perishable items, and hazardous materials.
Yes, we offer specialized storage facilities with temperature control, ideal for perishable goods, pharmaceuticals, and other products that require specific environmental conditions.
Our warehouses can store a variety of goods, including consumer products, industrial equipment, raw materials, and retail inventory. We also provide secure storage for high-value or sensitive items.
We utilize advanced warehouse management systems (WMS) that offer real-time visibility into inventory, track stock levels, and automate the order fulfillment process. Our team ensures efficient picking, packing, and dispatch of orders.
Yes, we provide flexible storage options, personalized order fulfillment, and tailored distribution strategies to meet your unique operational requirements, whether you need long-term storage or seasonal warehousing solutions.
Yes, we specialize in e-commerce logistics, providing pick-and-pack services, order processing, and direct-to-customer distribution to ensure fast and accurate deliveries.
Customs clearance is the process of obtaining approval from customs authorities to transport goods across international borders. It ensures that shipments comply with import and export regulations, helping to avoid delays, fines, or confiscation.
We manage all aspects of customs clearance, including document preparation, duty calculation, tariff classification, compliance checks, and coordination with customs authorities. We also offer guidance on import/export regulations for specific countries.
Essential documents usually include a commercial invoice, packing list, bill of lading or airway bill, import/export licenses, and certificates of origin. Our team will assist in preparing and ensuring all necessary paperwork is properly completed.
We specialize in handling complex shipments, including hazardous materials and high-value goods. Our team ensures compliance with all regulatory requirements, including specialized documentation and adherence to international safety standards.
Customs duties and taxes are fees levied by governments on imports and exports. They are calculated based on factors such as product classification, country of origin, and the declared value of the goods. We help accurately calculate these charges to prevent any unexpected costs.
The duration of customs clearance can vary based on the country, the type of goods, and the complexity of the shipment. Generally, it can take from a few hours to several days. We strive to expedite the process and reduce any potential delays.
Delivering reliable logistics solutions worldwide with expertise in air, sea, land, and rail freight. From customs clearance to warehousing, we ensure seamless, cost-effective transport for your business needs.
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